RK Academy · Flagship programme

Practical AI for MSMEs

Build practical AI workflows for productivity, marketing, customer communication and operations—without hype or coding.

8–10 hoursNon-technical · Self-paced
Curriculum

Six practical modules.

Designed for immediate application across productivity, marketing, customer communication and operations.

01

AI Foundations for Business

What AI can—and cannot—do · Finding useful opportunities · Prompting for reliable outputs · Responsible use and human review

4 lessons
02

AI for Productivity & Management

Planning and prioritization · Meetings and follow-up · Research and decision briefs · Your productivity system

4 lessons
03

AI for Marketing & Growth

Positioning and audiences · Content systems · Campaigns and conversion · Measurement and optimization

4 lessons
04

AI for Customer Communication

Customer journey mapping · Response libraries · Brand voice and escalation · Follow-up systems

4 lessons
05

AI for Operations & Decision Support

Process mapping · SOPs and checklists · Reporting and insight · Improvement backlog

4 lessons
06

Responsible Adoption & Implementation

AI governance basics · Data and confidentiality · Piloting and measurement · 90-day AI Action Plan

4 lessons
Included resources
AI Opportunity MapExecutive Prompt Library30-Day Content CalendarCustomer Response LibrarySOP Builder90-Day AI Action Plan
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